Administrative Professional Series

The Administrative Professional Series (APS), a collaboration with ITS Training services, is designed to equip administrative support professionals- in all areas of the University with comprehensive skills, resources, and other time-saving tools for meeting job challenges and achieving unit priorities. To meet the varied development needs of Penn State’s administrative support professionals, APS is offered as a multi-level program. Each level addresses the appropriate competencies, knowledge, skills, and abilities necessary for success in this role.

Please note that there is no fee for Penn State employees to attend this program.

For more information, contact Mary Ann Harvey.

Level 1

Level 1 covers topics such as customer service, professionalism, writing skills, change, and communication. This interactive skills-based program also incldes a self-directed technology learning project based on a technology application of your choice. This combination of seminars and self-directed learning will provide support staff with skills and knowledge that they will implement immediately in the workplace.

"I have really been enjoying this series. It has been very helpful and I’m looking forward to putting into practice the things I have learned."--Administrative Professional Series Participant

To receive more information about the program please contact Mary Ann Harvey.

** PLEASE NOTE** The level 1 program will run again in the spring of 2018. To be placed on the interest list for the next offering please email Mary Ann Harvey

 

Level 2

Level 2 seminars focus on topics such as HR policy, leadership, financial acumen, ethics, and diversity. This program allows for administrative professionals to further develop their competencies, knowledge, skills, and abilities beyond the scope of their daily work activities.  To qualify for the level 2 program you need to have been in an Administrative role at the university for at least 2 years.  

Level 2 Schedule-Fall 2017
Workshop Topic Date Time Location Presenter(s)
Kick-off Wed., Sept 13 2:30-4:30 pm 431 James M. Elliott Bldg. Mary Ann Harvey
HR Policy Fri., Sept 22 12:30-4:30 pm 431 James M. Elliott Bldg. Reese Doughty & Margaret McMinn
Leadership Wed., Oct 9

12:30-4:30 pm

431 James M. Elliott Bldg. Rod Lee
Mindfulness at Work Mon., Oct 16 12:30-4:30 pm 431 James M. Elliott Bldg. Glen Kreiner

Financial Acumen & Peer Consulting

Mon., Oct 30 12:30-4:30 pm 431 James M. Elliott Bldg.

Kim Fisher, Susan Wiedemer & Victoria Doska

Mary Ann Harvey

Diversity Competencies Mon., Nov 13 12:30-4:30 pm 431 James M. Elliott Bldg. Charleon Jeffries
Ethics Mon., Nov 20 12:30-4:30 pm 431 James M. Elliott Bldg. Tim Balliett

Webinar:  More Than Budget Basics

NOTE: This is a scheduled program. You must register for one of these sessions in the LRN. If you have already completed this course you do not have to take it again.

Tues., Oct 3
OR
Tues., Nov 14

2:00-4:00 pm
OR
9:00-11:00 am

Adobe Connect Dan Heckman and Pam Hough
Safety and Transportation Wed., Nov 29 12:30-4:30 pm 431 James M. Elliott Bldg.

Mark Linsenbigler/Charlie Williams

Jason Thomas

Managing Change and Program Wrap up Mon., Dec 4 12:30-4:30 pm 431 James M. Elliott Bldg.

Sue Cromwell

Mary Ann Harvey

To register for this program please click here  For more information, please contact Mary Ann Harvey.