Administrative Professional Series
The Administrative Professional Series (APS) is designed to equip administrative support professionals- in all areas of the University with comprehensive skills, resources, and other time-saving tools for meeting job challenges and achieving unit priorities. To meet the varied development needs of Penn State’s administrative support professionals, APS is offered as a multi-level program. Each level addresses the appropriate competencies, knowledge, skills, and abilities necessary for success in this role.
Please note that there is no fee for Penn State employees to attend this program.
For more information or questions, contact Talentmgmt@psu.edu.
Level 1 covers topics such as customer service, professionalism, writing skills, change, and communication. This interactive skills-based program also incldes a self-directed technology learning project based on a technology application of your choice. This combination of seminars and self-directed learning will provide support staff with skills and knowledge that they will implement immediately in the workplace.
"I have really been enjoying this series. It has been very helpful and I’m looking forward to putting into practice the things I have learned."--Administrative Professional Series Participant
To receive more information about the program please contact Talentmgmt@psu.edu.
|Kick-off Session||3/22/2018||2:30-4:30 pm||Room 125A/B 331 Bldg. Innovation Park at UP||Mary Ann Harvey|
|Self-Directed Technology Check-in – Learning Plan (Attendance is recommended, but optional)||4/12/2018||9:00-10:00 am||Online||Mary Ann Harvey|
|Professional Etiquette||4/13/2018||12:30-4:30 pm||Room 125A/B 331 Bldg. Innovation Park at UP||Melissa Walker|
|Learning Group Check-in||Week of April 16||TBD by Group||TBD by Group||Scheduled with your group|
|Self-Directed Technology Check-in – Presentation Plan (Attendance is recommended, but optional)||4/23/2018||1:30-2:30 pm||Online||Mary Ann Harvey|
|Communication/Social Styles/Customer Service||4/25/2018||8:30 am - 4:30 pm (lunch provided)||Room 125A/B 331 Bldg. Innovation Park at UP||Mary Kay Williams|
|Technology Self-Directed Learning Sharing||5/2/2018||12:30 - 4:30 pm||Room 125A/B 331 Bldg. Innovation Park at UP||Mary Ann Harvey|
|Writing Skills||5/17/2018||12:30 - 4:30 pm||Room 125A/B 331 Bldg. Innovation Park at UP||Kevin Sliman|
|Celebrate What's Right and wrap-up||5/23/2018||12:30 - 4:30 pm||Room 125A/B 331 Bldg. Innovation Park at UP||Mary Ann Harvey|
Registration is now open for the spring 2018 offering in the Learning Resouce Network. Click here to register.
Level 2 seminars focus on topics such as HR policy, leadership, financial acumen, ethics, and diversity. This program allows for administrative professionals to further develop their competencies, knowledge, skills, and abilities beyond the scope of their daily work activities. To qualify for the level 2 program you need to have been in an Administrative role at the university for at least 2 years.
** PLEASE NOTE** The level 2 program will run again in the fall of 2018.
|Kick-off||Wed., Sept 13||2:30-4:30 pm||431 James M. Elliott Bldg.||Mary Ann Harvey|
|HR Policy||Fri., Sept 22||12:30-4:30 pm||431 James M. Elliott Bldg.||Reese Doughty & Margaret McMinn|
|Leadership||Wed., Oct 9||
|431 James M. Elliott Bldg.||Rod Lee|
|Mindfulness at Work||Mon., Oct 16||12:30-4:30 pm||431 James M. Elliott Bldg.||Glen Kreiner|
Financial Acumen & Peer Consulting
|Mon., Oct 30||12:30-4:30 pm||431 James M. Elliott Bldg.||
Kim Fisher, Susan Wiedemer & Victoria Doska
Mary Ann Harvey
|Diversity Competencies||Mon., Nov 13||12:30-4:30 pm||431 James M. Elliott Bldg.||Charleon Jeffries|
|Ethics||Mon., Nov 20||12:30-4:30 pm||431 James M. Elliott Bldg.||Tim Balliett|
Webinar: More Than Budget Basics
NOTE: This is a scheduled program. You must register for one of these sessions in the LRN. If you have already completed this course you do not have to take it again.
Tues., Oct 3
|Adobe Connect||Dan Heckman and Pam Hough|
|Safety and Transportation||Wed., Nov 29||12:30-4:30 pm||431 James M. Elliott Bldg.||
Mark Linsenbigler/Charlie Williams
|Managing Change and Program Wrap up||Mon., Dec 4||12:30-4:30 pm||431 James M. Elliott Bldg.||
Mary Ann Harvey