Provider FAQs

Is my child care facility eligible to participate?

In order to participate, your facility must meet the following requirements:

  1. Your facility must be licensed by the PA Department of Public Welfare.
  2. Your facility must be accredited. If you are not accredited, you must be a participant of the Keystone STARS program with a start rating of at least 2 and have a plan to obtain NAEYC accreditation in 3 years.
  3. Your facility must have a current Child Care Provider Agreement on file for the current year.

If my facility is not accredited, how will my progress to achieve accreditation and/or obtain a STAR level 4 be tracked?

Each year you will be required to compete a Child Care Accreditation Progress form to track what progress has been made. This will help us report back to our funders where you are in the process.

Do I need to complete the Provider Agreement for each student parent that is receiving subsidy?

No. You are only required to complete the Child Care Provider Agreement once a year to verify your facility’s licensing, accreditation and/or Keystone STARS status.

How will I know how much subsidy a family has received?

You will be emailed a copy of the student parent’s Award Certificate once their application has been approved.

How are subsidy awards calculated?

You will complete a Child Care Needs Form prior to each academic term to verify the weekly tuition rate for all student parents receiving subsidy at your facility. The percentage of coverage awarded can vary depending on several eligibility factors. Please see the example below.

Regular Tuition Rate = $185.00/ week
75% Subsidy Award = 139.00/ week covered by PSU
16 (# of weeks in the semester) X $139.00 = $2,224.00 Total Award

$2,224.00 divided equally over the months in a semester.
August - $445.00
September - $445.00
October - $445.00
November - $445.00
December - $445.00

What is the invoicing process?

An invoice template will be emailed to you after your Provider Agreement is approved. Invoices are due to PSU on a monthly basis, no later than the 6th of each month for services provided in the preceding calendar month. Due to university policy, we are unable to provide reimbursement for services that have not been rendered. Scanned invoices with written or electronic signature can be emailed to All invoices have 30 days for payment.

If a student parent does not pay their co-payments as agreed upon will the program cover the unpaid dues?

No. The program cannot be held responsible for any unpaid dues or any other fees not covered by a student parent’s subsidy award. As stated in our program policies, student parents are required to comply with your facility policies and procedures and failure to do so may result in loss of their financial assistance.