Dependent Verification

Any employee who adds a dependent to his or her Penn State medical, dental, vision and/or tuition benefit coverage will be required to provide documentation which demonstrates that the individual meets Penn State's eligibility criteria for the benefit being selected. The university has partnered with Aon, a consultant who specializes in verification services, to administer the program.

All newly hired employees enrolling in dependent medical, dental, vision, and/or tuition benefit coverage will be required to complete the dependent verification program within 45 days of receiving a verification packet from Aon. Failure to complete the information contained within the packet and submitting it by the return date will will result in the removal of the dependents from the employee's benefit plan.

In addition, the verification process is required for any existing faculty and staff who add dependents either during the annual benefits open enrollment period or when experiencing a qualifying event, such as marriage, or the birth or adoption of a child.

Employees who have questions regarding Dependent Verification should contact Aon's Dependent Verification Center at 1-888-223-3338. The center is open Monday through Friday, 8 a.m. - 11 p.m.

Who is an eligible dependent?

For Health, Dental and Vision plans:

  • Spouse
  • Children up to age 26 (regardless of whether he/she qualifies as the employee’s tax dependent, is a full-time student, or is married). An eligible child is defined as follows: a natural child, a step-child, a legally adopted child, a child for whom you have legal guardianship over, or a disabled child incapable of self-sustaining employment enrolled prior to age 26.

 For the Tuition Discount:

  • Please refer to policy HR 37, Grant-In-Aid for Dependents for full policy language

How to submit documentation to Aon:

Online Upload:
Secure Fax: 1-877-965-9555
Mail: Dependent Verification Center, P.O. Box 1414, Lincolnshire, IL 60069-1414

How to view status of verification and access other information:

Visit –
Login Name – PS + Your Dependent Verification ID. (Example PS#######)
Your Dependent Verification ID can be found at the bottom center of your announcement letter.
Password – This is your date of birth in mmddyy format. (Example 013168)
You will be instructed to change your password upon entering the secured site.

Additional Resources

Highmark Individual Insurance Brochure

Redacted Federal Tax Return

Security and Privacy Statement