How do I Access and Use SkillPort?
Users will need an internet connection and a browser to access the SkillPort page.
Users will need Java and Adobe Flash player. We have seen the best experiences with the Internet Explorer or Safari Web Browsers. Users will also need to allow pop-ups in the browser they are using. During the login process, there are some step-by-step instructions that users can follow to ensure that Java, Adobe Flash, and pop-ups are enabled on their machine and with their browser.
At any point in the SkillPort system, users can click the “Help” link to see a full Knowledge Base with answers to many questions.
Once users login to SkillPort, the landing page should have a direct link to the online Reporting Child Abuse training course.
If you are having technical difficulties accessing SkillPort or the training, you can try one of the links below:
- The SkillSoft Product Knowledgebase (Select the link for SkillPort Client System Requirements)
- Browser Checker
- Which Java version
- Walk through of browsers and java
If you are still having technical difficulties, please contact your local IT support office or the IT Service Desk at ITServiceDesk@psu.edu or 814-865-HELP (4357).
If you have additional questions about the training, please contact the Center for Workplace Learning & Performance at firstname.lastname@example.org or (814) 865-8216.
About the Content for the online Reporting Child Abuse Training
Who needs to take this training? How often?
All Penn State employees and Authorized Adults are required to complete Reporting Child Abuse training once every calendar year (See Penn State Policies AD72 and AD39). After you complete the training, you are required to maintain and/or produce a current certificate upon request. If you are classified as an Authorized Adult, you also need to share a copy of the certificate with your program director, manager, or supervisor.
What is an Authorized Adult?
Per policy AD39, Authorized Adults at Penn State are defined as: Individuals, age 18 and older, paid or unpaid, who interact with, supervise, chaperone, or otherwise oversee minors in program activities, recreational, and/or residential facilities. This includes but is not limited to faculty, staff, volunteers, graduate and undergraduate students, interns, employees of temporary employment agencies, and independent contractors/consultants. The Authorized Adults’ roles may include positions as counselors, chaperones, coaches, instructors, etc. Authorized Adults are considered to be mandated reporters as defined by Pennsylvania law.
I'm part of the Penn State Hershey Medical Center campus (including the College of Medicine), the client representation clinics of the Dickinson School of Law, the Psychological Clinic, or the University Health Services. Do I take this training?
Penn State Hershey Medical Center campus (including the College of Medicine), the client representation clinics of the Dickinson School of Law, the Psychological Clinic, and University Health Services will follow separate policies that reflect their unique activities.
Do I need to take this training?
If you are an Authorized Adult, a Penn State employee (any staff, faculty, technical service, or student employee that has been paid by the University), or a person who works in a Penn State office (paid or unpaid), you must complete the Reporting Child Abuse Training each calendar year. (Each calendar year is January 1 through December 31.)
When do I need to take the training?
If you will be working with minors, you must complete the training prior to starting that work. Everyone must complete the training once each calendar year. (Each calendar year is January 1 through December 31.)
How do I log into the site to access the training?
If you are an active Penn State employee (any staff, faculty, technical service, or other employee) or a Penn State student, use your Penn State Access Account (WebAccess) to log into the Main SkillPort site. If you are a volunteer and need to complete the Reporting Child Abuse training, please create a new account with SkillPort.
Do I have to complete the training all at once?
Ideally, users should complete the training in one sitting. The full training will take about 2 hours. However, users don’t have to complete the training all at once. Users must remember that the SkillPort system will not track their progress or bookmark their current location. So, if they need to exit and return to the training, they should record their progress separately.
Why do I need to take this training?
My job does not require me to work directly with children.
As outlined in Penn State Policy AD72, all employees, by virtue of their employment at Penn State, are required to take this training every calendar year, and are required to report suspected child abuse.
What happens after I complete the training?
Once you complete the training and pass the short assessment, you will receive a certificate of completion. In order to pass, you are required to obtain an 80% completion score, or higher, on the assessment at the end of the training.
You will then be able to view and print a Certificate of Completion. You should always retain a copy of the certificate for your records. If you are classified as an Authorized Adult, you also need to share a copy of the certificate with your program director, manager, or supervisor. (Certification is required on a calendar year basis.)
How do I print my Certificate of Completion?
To print a certificate in SkillPort, first click on “My progress” at the left hand side of the SkillPort screen. Then, click the tab that says “Completed.” Finally, click the ribbon next to the “Building a Safe Penn State” course.
What if I am working with minors out of state as part of my employment at Penn State?
Each State has reporting laws for child abuse and neglect. If you are traveling out of state and will be working with minors, it is recommended that you become familiar with the specific state laws and procedures for reporting.
What if no one answers when one calls ChildLine?
If you make a call to ChildLine to report suspected child abuse and no one answers, you should continue to call until someone picks up. ChildLine is available 24 hours a day, seven days per week, to receive reports of suspected child abuse. In addition, if you have any concerns or questions about how your call was handled, you can contact an Intake Manager or the Director at 717-783-1964.
What are the computer requirements to take the training?
SkillPort works best in Internet Explorer or Safari. Computers must have Java installed and plugins enabled, along with pop-up windows enabled. Additional System Requirements can be found in the document “Customized SkillPort Requirements for Penn State.”
Will the Reporting Child Abuse training appear on my professional development transcript from CWLP?
Not at this time. SkillPort is not connected to the CWLP registration system. However, employees should print their certificate of completion for the training and keep a copy for their records.