Dependent Verification

The dependent verification program officially began at Penn State on January 1, 2013. The goal of dependent verification is to ensure that those dependents who are receiving benefits from the University meet the specific eligibility criteria to receive those benefits. The University engaged Aon-Hewitt, a consultant who specializes in verification services, to conduct the verification program.

All newly hired employees signing up for dependent medical, dental, vision, and/or tuition benefit coverage will be required to complete the dependent verification program within 45 days of receiving verification packet from Aon Hewitt or your dpendents will be removed from the plans. Verification packets will be mailed to home addresses within a few weeks of first adding dependents to your University-sponsored coverage.

This verification process will also include any existing faculty and staff who add dependents either during the annual benefits open enrollment period or when experiencing a qualifying event, such as the birth or adoption of a child.

Aon Hewitt’s Dependent Verification Center is here to help you at 1-888-223-3338, and is available for your convenience from 8 a.m. to 11 p.m. Monday through Friday.

Who is an eligible dependent?

For Health, Dental and Vision plans:

  • Spouse
  • Children up to age 26 (regardless of whether he/she qualifies as the employee’s tax dependent, is a full-time student, or is married). An eligible child is defined as follows: a natural child, a step-child, a legally adopted child, or a disabled child incapable of self-sustaining employment enrolled prior to age 26.

 For the Tuition Discount:

  • Please refer to policy HR 37, Grant-In-Aid for Dependents for full policy language

You may submit your documentation to Aon Hewitt by:

Online Upload:
Secure Fax: 1-877-965-9555
Mail: Dependent Verification Center, P.O. Box 1414, Lincolnshire, IL 60069-1414

You can view your verification status and access helpful information:

Visit –
Login Name – PS + Your Dependent Verification ID. (Example PS#######)
Your Dependent Verification ID can be found at the bottom center of your announcement letter.
Password – This is your date of birth in mmddyy format. (Example 013168)
You will be instructed to change your password upon entering the secured site.

Additional Resources

Dependent Verification Program FAQs

Highmark Individual Insurance Brochure

Redacted Federal Tax Return

Security and Privacy Statement