Aon Hewitt’s Dependent Verification Center is available to help! Anyone with questions about the verification or the process should call them at 1-888-223-3338. Until March 30, they are available 24 hours a day, 7 days a week. They will be closed on Easter Sunday, and as of April 1, phone hours for the Dependent Verification Center will be 8 am – 11 pm, EST, Monday through Friday.
Dependent Verification Program
A new initiative, the Dependent Verification Program, began in January 2013. This initiative will ensure that those dependents, who are currently enrolled in our benefit plans, meet the required eligibility criteria. This is a proven way to ensure fiscal responsibility for the benefit resources entrusted to us as well as to help educate faculty and staff about the eligibility criteria for dependent coverage.
Aon Hewitt, our business partner in this process, will request that all faculty and staff provide documentation that substantiates the relationship to you of any dependent who is covered by the group medical, dental and/or vision plans or participates in the tuition discount program.
FOR NEW EMPLOYEES OR RECENTLY ADDED DEPENDENTS: Anyone who has been hired after December 1, 2012, will be included in a separate verification process after the completion of the main program that ends March 31, 2013. Likewise, any dependents added to an existing employees benefit plan after December 1, 2012, will also be included in the spearate verification process. Aon Hewitt will continue to verify new dependents that enroll in the plan on an on-going basis. You will be contacted sometime in the April – May 2013 timeframe. In anticipation of the verification you will be asked to complete, you may want to be pro-active and organize your documents before you receive the official letter from Aon Hewitt.
Important Information (updated January 28, 2013)
Dependent Verification Program FAQs
Security and Privacy Statement
January 2013 Letter (Mailed to home addresses the week of January 7, 2013)
Dependent Verification Program Presentation
To hear from the Office of Human Resources regarding the Dependent Verification Program, please listen to the recorded presentation.
Who is an eligible dependent?
For Health, Dental and Vision plans:
- Spouse or Same-Sex Domestic Partner
- Children up to age 26 (regardless of whether he/she qualifies as the employee’s tax dependent, is a full-time student, or is married). An eligible child is defined as follows: a natural child, a step-child, a legally adopted child, a same-sex domestic partner’s child, or a disabled child incapable of self-sustaining employment enrolled prior to age 26.
For the Tuition Discount:
- A spouse or same-sex domestic partner (unless appointed as a graduate assistant, graduate fellow, or non-stipend scholar); eligible for discount 2 years from employee’s date of hire.
- An unmarried son or daughter, including a natural child, a step-child, a legally adopted child, or a same-sex domestic partner’s child; only until such dependent child receives the first bachelor's degree from the University or any other college or university. (Please refer to policy HR 37, Grant-In-Aid for Dependents for full policy language)
You may submit your documentation to Aon Hewitt by:
Online Upload: www.yourdependentverification.com/plan-smart-info
Secure Fax: 1-877-965-9555
Mail: Dependent Verification Center, P.O. Box 1414, Lincolnshire, IL 60069-1414
You can view your verification status and access helpful information:
Visit – www.yourdependentverification.com/plan-smart-info
Login Name – PS + Your Dependent Verification ID. (Example PS#######)
Your Dependent Verification ID can be found at the bottom center of your announcement letter.
Password – This is your date of birth in mmddyy format. (Example 013168)
You will be instructed to change your password upon entering the secured site.
Additional Resources
Highmark Individual Insurance Brochure
Announcement Letter (Mailed to home addresses the week of November 12, 2012)
January 2013 Letter (Mailed to home addresses the week of January 7, 2013)